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We have 39 open positions
Customer Advisor - Care - 20 hour Contract
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Customer Advisor - Sales
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Customer Advisor - Care (Spanish Speaking)
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Customer Advisor - Care
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Head of CRM & Merchandising
The Head of CRM & Merchandising is accountable for developing marketing strategies to deliver strong commercial and customer outcomes across email (CRM), digital and social media, SEO content/copywriting, and onsite merchandising for car hire.

Location: Dublin 14

Closing Date: Close date not set

Head of Customer Transactions
The Head of Customer Transactions is responsible for identifying what is best practice from a Customer Transactions point of view (e.g. payments, refunds) and how best to embed this into BAU ways of working.

Location: Dublin, Ireland

Closing Date: Close date not set

Digital Marketing Specialist
The Digital Marketing Specialist will be responsible for developing and running the CRM strategy for Car Transfer including the design and execution of email campaigns. They will also have a strong role in advising on best practices for all online marketing of the Car Transfer product on partner sites.

Location: Dublin 14

Closing Date: Close date not set

CRM & Digital Execution Manager
The CRM & Digital Execution Manager is a key role which ensures that the team embedded in Trading Squads are aligned and upskilled appropriately to deliver against the wider CarTrawler CRM and Digital strategies, as well as the trading requirements to meet each Squad commercial objectives.

Location: Dublin 14

Closing Date: Close date not set

Brand and Events Executive
The Events & Branding Executive is responsible for ensuring the smooth running of all Events, both internal & external. This role is also responsible for growing CarTrawler`s brand awareness globally, protecting and developing our visual brand identity across all marketing collateral for business development use.

Location: Dublin 14

Closing Date: Close date not set

Customer Advisor - Care (Norwegian Speaking)
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Customer Advisor - Care (Swedish Speaking)
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Customer Advisor - Care (Turkish Speaking)
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Customer Advisor - Care (Dutch Speaking)
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Customer Advisor - Care (Polish Speaking)
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Customer Advisor - Care (German Speaking)
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Customer Advisor - Care (French Speaking)
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Continuous Improvement Process Engineer
The Continuous Improvement Process Engineer is responsible for process improvement; identifying opportunities to optimise processes and ways of working, in order to improve efficiency, reduce cost and maximize profitability within the customer function.

Location: Dublin 14

Closing Date: Close date not set

Customer Advisor - Care (Italian Speaking)
To provide an excellent standard of customer experience by working objectively as part of the Customer Care team recommending ways to improve the customer experience and increase revenue driving activities.

Location: Dublin, Ireland

Closing Date: Close date not set

Payment Success Specialist
To maximise the percentage of customers able to successfully deposit funds with Cartrawler whilst controlling the payment process costs to budget.

Location: Dublin, Ireland

Closing Date: Close date not set

Transaction Control Specialist
To minimise the leakage from transactions, cancellations, refunds etc. by understanding customers` money flows down to a transaction level and managing the policies and budgets to ensure an equitable and cost balanced outcome for all.

Location: Dublin, Ireland

Closing Date: Close date not set

Communications Executive
To oversee the management of all contact centre communications by working with the wider Contact Centre team team to ensure that contact support act as the conduit and gate keeper for all contact team communications

Location: Dublin, Ireland

Closing Date: Close date not set

Contact Improvement Senior Manager
To build a proud team by engendering trust, commitment and shared success in the achievement of
objectives by developing, mentoring and coaching team members to be the best that they can be
supporting their aspirations and growth within the business.

Location: Dublin, Ireland

Closing Date: Close date not set

Finance Analyst
To provide financial modelling and analysis for new business opportunities within the sales pipeline. If you are someone who enjoys a challenge, thrives when given a problem or when dealing with ambiguity and is always curious to dig behind the data then this role is for you. This role needs someone who has a strong analytical capability with a focus on sustainable growth and profit. You will work closely with the Director of ...

Location: Dublin 14

Closing Date: Close date not set

Communications & Content Specialist - 12 Month Contract -
The Communications and Content Specialist will work with the Marketing Manager to coordinate the development and delivery of communication designed to drive successful launches of new products and/or partnerships and the on-going support of the existing portfolio. This role will be responsible for developing messaging, both written and digital, working with the business development team to craft compelling content for ongoing ...

Location: Dublin 14

Closing Date: Close date not set

Online Tracking Specialist
The purpose of your role:

The Online Conversion Specialist is responsible for working with trading squads and marketing teams to capture conversion tracking requirements, and coordinating across technology, insights and partner teams to ensure that tracking is implemented. Drawing on your experience of using data to influence and inform decisions at all levels in the business.

This role will provide the thought leadersh...

Location: Dublin 14

Closing Date: Close date not set

SEO & CMS Manager
The Landing Page and SEO & CMS Manager is responsible for prioritising requirements and coordinating delivery of CMS, Landing Page and SEO systems and developing a winning strategy that will drive business performance.

This role is key in coordinating with trading squads, campaign managers, CRM and Digital teams capturing requirements and coordinating across product, technology, and external 3rd parties to deliver scalable...

Location: Dublin 14

Closing Date: Close date not set

Display and Social Executive
The Display & Social Executive is responsible for creating, managing and optimising direct response, retargeting and brand awareness campaigns across both display (e.g. Google Display Network) and social media (e.g. Facebook) networks. The individual will be responsible for increasing brand awareness for our brands, partners and driving profitable bookings growth across these channels, working with a six figure annual budget a...

Location: Dublin 14

Closing Date: Close date not set

Graphic Designer
You will work closely with the Head of Product Marketing, Product Marketing Executive and the Content Writer to establish clear guidelines, and produce exciting designs which will be used in External communications (e.g. Presentations and Proposals) and Internal communications (e.g. training manuals) in a consistent compelling and creative way. You will be charged with providing high quality, well designed artwork, which offer...

Location: Dublin 14

Closing Date: Close date not set

Product Marketing Specialist
The Product Marketing Specialist is responsible for effectively communicating and aligning CarTrawler`s product strategy both internally and externally. This will combine in-market experience with the business development team and competitor analysis to highlight essential requirements for new partner acquisition while also working across the business to ensure that our product strategy and proposition is clearly aligned, comm...

Location: Dublin 14

Closing Date: Close date not set

Business Analyst
Role Purpose
The Business Analyst is responsible for performing requirements analysis and operational process reviews. This candidate should be comfortable owning and driving changes that improve the overall performance and efficiency of the Customer function.

Location: Dublin 14

Closing Date: Close date not set

Copywriter & SEO Content Executive
The Copywriter & SEO Executive is responsible for creating engaging and exciting copy and delivering content for a range of brand and partner needs. Core KPIs are improved marketing performance through copy optimisation (e.g. CTRs, engagement) across all supported campaign languages; and support of SEO metrics (e.g. share of voice, TrustFlow) via creation and management of SEO content tactics and strategies.

Location: Dublin 14

Closing Date: Close date not set

Business Development Manager
The purpose of this role is to maximize sales and revenue by signing new partnerships from a portfolio of opportunities.

Reporting to: Head of Business Development (Core)

Location: Dublin 14

Closing Date: Close date not set

Finance Business Partner
To provide `real time` financial analysis and support which will assist the departments you are partnered with to make effective decisions. You will become a trusted advisor to your partners and help them translate commercial problems into financial outputs. For an applicant to be successful in this role it is critical to have the ability to communicate a message in a concise manner, to understand their audience and deliver th...

Location: Dublin 14

Closing Date: Close date not set

Insights Manager
This role is fundamental to the success of the Car Transfer business. The Insights specialist supports the Car Transfer business by building a comprehensive picture of our business, partners and customers in a responsive, flexible and collaborative manner.

Location: Dublin 14

Closing Date: Close date not set

Revenue Manager
The purpose of your role:
To support the revenue growth and profitability of Car Transfer by setting pricing strategies which maximise the revenue potential of the demand and bookings delivered. This role will also include advising on what the longer term strategy and process should be for pricing on Car Transfer.

Location: Dublin 14

Closing Date: Close date not set

Head of Insights and Data Science
The Head of Insights & Data Science supports the organisation by building a comprehensive picture of our business, partners and customers in a responsive, flexible and collaborative manner. They inform and execute CarTrawler`s pricing and sort strategy across products, inventory types and distribution channels.

Location: Dublin 14

Closing Date: Close date not set

Workforce Manager
The Workforce Manager is responsible for leading the Workforce Management team in Customer Operations. The role has responsibility for managing the functions of Resource Planning (forecasting, scheduling, real-time analytics and reporting), Operations Technology incl. the management of the full suite of Genesys systems (the flow of all customer contacts through all channels and systems), Operations Reporting, MI & Analytics, C...

Location: Dublin 14

Closing Date: Close date not set

Android Developer
We are currently seeking an Android Developer to join our Product Engineering team.

Location: Dublin 14

Closing Date: Close date not set

Customer Operations Representative - German
The Customer Operations team is at the heart of our business and our people excel at delivering a high level of customer service to our customers. In addition to providing a seamless service, you will put our valued customers at ease at every stage of their journey. Our unique differentiator is the vibrant and diverse group of people we have working in our Customer Operations team. With over 14 different languages being spoken...

Location: Dublin 14

Closing Date: Close date not set