Product Designer

Location: Dublin, Ireland
Department: Product & Technology

What are we looking for?

About CarTrawler
CarTrawler brings opportunities to life through a global online marketplace connecting Partners, Customers and Suppliers.
Our market leading B2B mobility platform expands airline and travel partners’ offering to their customers, while deepening those relationships and creating substantial ancillary revenue opportunities.
CarTrawler works in partnership with many of the world’s biggest travel brands, providing mobility services for over a quarter of the top 100 airlines globally, including easyJet, Alaska Airlines, Jetstar, SWISS, KLM and Emirates and OTA’s such as eDreams, and Hopper.  As a B2B company we focus solely on helping our airline and travel partners build brands, not our own.
For our people, they get to work in an indigenous Irish tech company, in healthy, high performing teams, solving interesting problems.  Based in Dublin, all decisions are made here - in Ireland.

Role Purpose
Responsible for the user experience of our products. Collaborating with product managers, engineers, and other product designers on a day-to-day basis. Solving design problems and being involved at every stage of the product lifecycle, from concept through to delivery.
·We recognizing the problem is just as important as solving it – comfortable running your own user research or collaborating through a research plan
· Able to think creatively while maintaining accuracy and attention to detail – enjoy crafting wireframes, user flows, style guides, design documentation (including specifications for engineering handover), mock-ups that effectively communicate your UI and UX concepts and prototypes that allow users to test your concepts for validation and feedback.
· Love post-its and sharing ideas! – Authoritatively walk through a process to align on an idea
·  Do you think about crafting for scale? - Where and when appropriate, supply to our design system adopting an atomic design methodology.
· An excellent teammate that knows that ideas can come from anywhere - Collaborate optimally with different partner groups coordinating and leading design workshops to work through problems
·You’re a great communicator – You understand how to sell an idea by telling a story and this is reflected in how you present your work
Critical Interfaces:
In this role you'll work alongside product managers to understand objectives, outcomes, and requirements, you’ll collaborate as a team with designers to better understand our user needs through prototype testing, moderated research, surveys, and user interviews. Working closely with the engineering function to understand the technical feasibility of solutions as well as brainstorming sophisticated problems, the goal of this role is to be highly functional across the business to understand and address design problems
Knowledge and Experience:
We are looking for individuals who have experience working on digital projects for the web, tablet, mobile, and Native applications. Experienced in handling senior partners, you are an effective communicator at all levels within the team (tech, design, research) as well as other business functions. Ideally, the ability to switch between analytical and creative thinking, multitask, prioritize, and lead time efficiently.
·A previous minimum of 3 years of product design experience working in both B2C and B2B?
· Multiple years’ experience conducting User Research (Quantitative and Qualitative)
· Do you have experience facilitating your own workshops? You know how to work a room!
·Experience running Design Sprint
·Are you passionate about design and an advocate for Design Thinking?
·Experience owning the design process from concept to delivery
·Expert knowledge of industry-standard tools such as Sketch, Figma, Adobe XD, Adobe Suite (Photoshop, Illustrator), InVision, and other prototyping tools
·Experience crafting wireframes, personas, prototypes, storyboards, user flows, customer journey maps,
·Meticulous ability to assemble all elements of requirements and scenarios and address edge cases
·Understanding of agile delivery and software delivery lifecycle methodologies
Nice to have:
· Good understanding of front-end languages: HTML5, CSS3 & JavaScript – You don’t need to be a coder but need to know what’s possible
· Experience in A/B and multi-variate testing
· Experience in the travel industry
Reporting to: Senior Product Design Manager
CarTrawler is fully committed to ensuring equal opportunities supported by an environment based on mutual respect, inclusion, and dignity at work for all our people. We adopt diversity, valuing the benefits it brings to the workplace. We have a zero-tolerance approach to discrimination of any kind.
The criteria with regards to decisions on positions and promotions is an individual’s ability, behaviors, and merit to perform in the role. To this end, CarTrawler strives to ensure that recruitment, employment, training, and promotion practices and policies do not directly or indirectly discriminate.
We are a purpose-led, values-driven company, with a focus on a culture of shared wins where relationships make the difference. We strive to foster a culture of continuous learning encouraging our people to invest in themselves to Thrive.
CarTrawler will ensure that candidates who are interviewing with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in any CarTrawler job application or interview process, to perform crucial job functions, and/or to receive other benefits of employment, please contact us at

Hybrid Working Model At CarTrawler we are committed to creating an environment that enables our people to do their best work in the location which suits them best. Whether you enjoy the social aspect of working in the office, prefer to avoid the commute and work from home, or would like the best of both worlds, our Hybrid Working Model is designed to create the best possible working experience for you. At Cartrawler we have has the best technology to enable a truly world class remote working experience that drives collaboration and allows you to thrive in your role. We will also provide you with a “work from home kit” to help get that home office set up, including: ·       A high spec laptop, 2 monitors, docking station, mouse, keyboard & camera·       A comfortable ergonomic office chair and scandi-style desk Our Benefits:·        Flexible Working arrangements. We have a host of flexible options available·        Premium VHI health insurance is provided for all team members·        Up to 4% matched employer pension contribution to help you save for your future·        Family life often takes over, as it should! For these instances we offer all eligible team members paid maternity, adoptive, paternity, parents and marriage leave·        Life assurance & Income protection·        Financial planning support·        Mental Health@CarTrawler programme·        Internal referral programme·        Bike to Work·        Travel Tax Saver The Cool Stuff:·       Annual performance related bonus·       25 days annual leave·       “Friday Unplugged” – Last Friday of every month we have a half day mental health break day.·       We have a dedicated Talent Management and Development Framework “Thrive” which supports your professional and personal development, including unlimited premium access to;o    LinkedIn Learningo    Technical trainings via Udemyo    We also sponsor further education by providing financial support and study leave for specific programmeso    To support your personal growth, we offer a series of benefits including access to coaching, online resilience workshops and team workshops·       We have several employee cohorts across the business that you can become a part of or you will benefit from as they all play a key role in the super culture we have within CarTrawler;o    Sports and Social clubo    CSR Committeeo    Thriverso    Mental Health First Aiderso    Engagement Champion Network·       Weekly Yoga classes and Meditation·       Family & Friends Days, annual Summer & Christmas Party, Kids’ Christmas party and many more  
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