Europe’s carriers contribute $11 billion in IdeaWorksCompany’s 2016 survey of carriers around the world.
September 20, 2016, Dublin, Ireland: “A billion here, a billion there − pretty soon you’re talking real money,” American politician Everett Dirksen once said. That’s precisely the case in the 2016 edition of the CarTrawler Ancillary Revenue Yearbook by IdeaWorksCompany, which reveals a total of $40.5 billion in ancillary revenue, comprising nearly 8.7% of total sales, for 67 airlines covered by the survey.
IdeaWorksCompany researched financial filings made by 135 airlines all over the world, discovering 67 which disclosed qualifying revenue activity − four more airlines than in the 2015 Yearbook. Now available free online, the 105-page, 2016 Yearbook provides a detailed global review of a proven revenue source that delivers a whopping $6.2 billion for United Airlines, 36.4% of sales for Wizz Air, and $51.80 per passenger carried by Spirit Airlines.
The survey covers airlines that disclosed revenue in 2015 financial filings from activities such as frequent flier miles sold to partners, fees for checked bags, and commissions from car rentals. This year’s edition also includes a list of the a la carte items sold through Amadeus, Sabre, and Travelport for each of the 67 airlines. For example, optional extras for baggage, seat assignments, meals and sports equipment can be booked through Travelport-equipped agencies on AirAsia, and baggage, meals and unaccompanied minors can be booked for Pegasus through the Amadeus system.
“As one of the first products purchased for any journey, airlines have privileged access to customer travel itineraries before anyone else does. In order to capitalise on this competitive advantage, airlines need to ensure they maintain ownership of their customer relationship and utilise the valuable data they already have access to, enabling them to act like a responsive travel assistant. By offering their customers timely ancillary add-ons, they have the ability to become a one-stop shop for travel – driving brand loyalty, revenue and profit”, said Michael Cunningham, Chief Commercial Officer, CarTrawler.
The largest numbers were registered by US major carriers such as United, Delta and American. The leader in ancillary revenue share is Spirit, at 43.4%. Other individual airline highlights found in the Yearbook:
• Air Canada’s share of payouts made by the Aeroplan loyalty program for the purchase of reward travel was $548 million.
• Allegiant Air sold 453,272 hotel room nights and 1,204,982 car rental days to passengers which contributed to ancillary revenue from 3rd parties of $40.2 million for the year.
• Delta enjoyed a revenue boost of $125 million from its Comfort+ seating product during the 4th quarter of 2015.
• Jet2.com in the UK is truly a holiday-oriented airline (and an ancillary revenue leader) with package holiday customers representing 41.5% of all passengers flown.
• Qatar Airways posted stunning revenue of $528 million from the sale of duty free goods and beverages associated with its Qatar Duty Free operation.
• Southwest’s revenue from EarlyBird Check-In is estimated to be $260 million for 2015.
• United disclosed mileage sales of $2.999 billion for 2015 with the majority of miles sold to Chase Bank for the MileagePlus co-branded credit card.
The 2016 CarTrawler Yearbook of Ancillary Revenue by IdeaWorksCompany was released today as a free-of-charge report sponsored by CarTrawler. The full report in English is available to download here.
CarTrawler connects business and leisure customers and online travel retailers with more road and rail transport solutions than they will find anywhere else. 95 international airlines and 2,000 travel retailers around the world trust CarTrawler to provide their customers with real-time access to over 1,600 leading and independent car rental agents, coach transfers, rail networks and chauffeur drive services at 43,000 locations in 195 countries. Its in-house booking engine gives it the opportunity to easily and quickly scale to accommodate customer demand. CarTrawler also owns and operates the Cabforce, Holiday Autos and arguscarhire.com brands. The company headquarters and Customer Centre of Excellence are located in Dublin, Ireland, with additional offices in Boston, London and Helsinki. CarTrawler is private equity backed by BC Partners and Insight Venture Partners. For further information, please visit www.cartrawler.com
Celebrating 20 years, IdeaWorksCompany was founded in 1996 as a consulting organization building brands through innovation in product, partnership and marketing, and building profits through financial improvement and restructuring. Its international client list includes airlines and other travel industry firms in Asia, Europe, the Middle East, and the Americas. IdeaWorksCompany specializes in ancillary revenue improvement, brand development, customer research, competitive analysis, frequent flier programs, and on-site executive workshops. Learn more at IdeaWorksCompany.com.