Dear Customers,

As you know, the volcanic eruption in Iceland has caused widespread disruption to Europe's airline industry. With many customers experiencing delays and cancellations, it is a difficult and unpredictable time to travel. For your convenience and reassurance we have put a number of measures in place to help you through the current situation.

We are offering free cancellation, refunds on cancelled bookings and the opportunity to re-book for affected passengers who have booked rental cars and are unable to pick-up.

If you would like to amend your booking, please click here.

If you would like to cancel your booking, please follow the guidelines below.

Cancel Reservation

Please enter your reservation number that was sent to you on the confirmation email and the email address that you used on our website.

The reservation ID is a nine digit number starting with the two letter country code, i.e. FR123456789


Reservation/Reference Number:
Email Address: